Help Center


Account, Ordering, Confirmation, Payment & Bill

Do i need a account to shop at SK Homemade Cakes?

How many day do i need to pre order for self collection or delivery?

Mode of Payment

What type of payment you take for online order

What type of payment you take for in store purchase?

Can i pay cash upon delivery?


What time will my cake arrived?

Whats the estimated time frame of the delivery from past record?

Can I request specific delivery time?

Where do your Cake Delivery Service cover?

How much is the Delivery Charges?

Do you cover cake delivery in other location beside Penang, Kl, Selangor & Johor Bahru?

Do you able to send a cake to other country?

Do you have Sunday & Public Holiday delivery?

Do you have Super Early or Midnight Delivery?

Can i change the delivery last minute on that day or 1 day before?

Can i order multiple cake for same delivery date?

Do you provide Free Delivery service?

Can I order multiple cake order in one order but be sent on a different date?

Which area in Penang do you cover?

Cake Inquiry

Do you do any kind Customize Cake design?

Do you do cupcake with design / Frosting.

Do you made custom baked cake for specific details like Gluten Free, Vegan, Sugarless etc?

Is your cake Halal Certificate?

I'm Vegatarian and i can't take rennet. Does your cream cheese contain rennet?

Do you have Eggless Cake for vegetarian or chickenpox patient?

Do you have Dairy Free cake?

Flavour Wise

Do you have any Recommended Flavor for me to choose?

Do you have less sugar cake? Or will it be too sweet?

Do you have sugarless cake?

Does that specific flavor of cake taste nice?