About cake ordering, delivery & FAQ

Posted by Kenneth Tan on

Hey guys,

Thanks for checking out our platform and we hope that you able to get what you looking for

We have been receiving lots of cake request for same day delivery, next day delivery & less than 4 days pre-order date needed on our website.

But fret not, we are here for you. Use our website online chat support to chat with 1 of our support team member (10 am to 7:30 pm), WeChat or WhatsApp us anytime at +6011-1171 0357 and we will get back to you as soon as possible during our business hour.

We will see how we can help you out on your order.

 

FAQ

Q1: Why we need 4 days pre-order needed?? 

A: Because we have over hundred type and flavor of the cake, and we baked every single of them without sourcing from other bakers. That's why we needed at least 2 days to baked your cake and icing it before the cake is out for delivery. 

 

Q2: Can I order the cake today before 12noon and collect the cake tomorrow after 2 pm?

A: Well, it depends on what type of cake you looking for. If yes, then we will take our magic wand and cast a cake out for you on tomorrow

 

Q3: Can I order the cake today before 10 am and have the cake to be delivered tomorrow?

A: In this case is really depend on what cake you looking for or what we have on the shelf and where's the delivery location. If we can confirm your order, your prompt payment is needed before 11:30 am, then we can arrange a delivery for tomorrow.

 

Q4: Which delivery option should I choose??? There are so many options.

A1: If you placing an advanced order and you able to choose the date you wanted in cart page, please choose RM20 Delivery option.

A2: Call us at 011-1171 0357 and we will tell you which to choose.

Click here to see how it look like

Q5: What if I choose the wrong delivery option?

A: Don't worry we will contact you on this or you may contact us at 011-1171 0357

 

Q6: If I bought 4 cake together and have it deliver to same address, do you charges the delivery individually or just charges us RM20 only?

A: We only charge you RM20 regardless of Size and Quantity, except you required express delivery which will occur additional charges.


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